If you are unable to both send and receive email, please open a support ticket and provide us more details:
1) How you are trying to send/receive email? Outlook? Webmail?
2) Which email client software you are using?
3) What is the error message?
4) And steps to reproduce the problem?
5) Including an email account login/password so we can test it from here.
6) Your computer IP by visiting www.myipaddress.com
Please submit this info in a support ticket and your issue can be resolved quickly.
I am unable to send and receive email? Print
- 3
Was this answer helpful?
Related Articles
How can I check my email using a web browser?
Check your email using Roundcube webmail client, follow these steps:
Log in to your cPanel...
How do I setup an email auto responder?
An email autoresponder is a feature that automatically sends a pre-set response to anyone who...
What is an email auto responder?
Email auto responders will automatically send a customized auto response (that you compose) to...
What is an Email POP account?
A POP (Post Office Protocol) account for email is a type of email account that stores incoming...
What is email forwarding?
Email forwarding is a feature that allows you to automatically redirect emails from one email...
